In 2008, when RBC left, they were the largest source of our banking complaints. In 2011, when TD left, they were, in turn, the largest source of our banking complaints.
Ombudsman, Chief Executive Officer, Ombudsman for Banking Services and Investments
In 2008, when RBC left, they were the largest source of our banking complaints. In 2011, when TD left, they were, in turn, the largest source of our banking complaints.
See context to find out what was said next.