That's fine. I'm not trying to press you too far on this.
The reality of the situation is that whether either side of this room has a concern about it, there has been a certain amount of reaction within the public with regard to this particular issue because of those comments in the House. I think it's fair for us to delve into it in a reasonable fashion to find out where it came from and why, because it's got the taint of a potential situation where somebody in authority might push for something. If that's not the case, we certainly want to rule it out. We certainly also want to understand that in your case, as you've indicated, you have independence. If we happen to be the government or someone else is—God bless us, even if the Liberals come back, and I said God bless us, so I think we're safe—you'll still have the same integrity.
The thing here is, contrary to the view that we shouldn't necessarily dig into this, I think it is very important that we make clear the integrity of our officials and our departments. I want to thank you for being clear on that.
I'll go to a question that's a little simpler. There's a part of the changes to the demands for tax returns that talks about the fact that it now could be done online. Of course many things are happening online these days, so it's understandable. I'm concerned, because in the past would you not have sent a registered demand letter? I've had discussions with the parliamentary secretary about cases in the Hamilton area of people who were very neglectful and hadn't done their tax returns for a long time and how we could address that side of it. I guess the aspect of it is oftentimes people delay that first year and then they're nervous or frightened to get involved with the CRA after that.
If you're sending an e-mail, how do you confirm that the intended person has received it? Would you send a registered letter as well to the person who's the problem?