So the labour ones would be part of it as well. That's good news. I'm pleased to hear that; I don't want to sound critical of everything.
Disability claims or appeals make up a huge amount of the workload, and you nearly have to be a medical person to have that kind of understanding. To take all of these things and condense them down into so few people, I think you have your work cut out for you.
What are your thoughts on that?