I would say that this situation could come up at a hearing, it could be a point of clarification by the offender. It can come up in advance of a hearing. The offender is provided information in advance of the hearing and can make representation to the board to say they'd like to clarify certain aspects. And it can happen following a decision with the appeals board. If they feel that information wasn't assessed or shared properly, they can appeal the case, appeal the decision.
There are a number of ways this can occur. It's not necessarily specific to a hearing.