I can well understand the look of disbelief when it comes to the issue of parents and grandparents. There were about 185,000 parents and grandparents in a backlog. That backlog developed from 2003 onward. The backlog, however, has been crunched and fixed, so instead of seeing looks of bewilderment, you'll see looks of gratitude when the new parent and grandparent solutions are rolled out after the moratorium. For the first time, super visas will take away bewilderment to be replaced by joy, immediate joy, of grandparents attending birthday celebrations of their grandchildren in Canada, as visitors here.
So although the legacy of former policy hobbled the initial years of immigration production with problems, the hard part was the solution—the political courage required to do something unpopular and say no. It's short-term pain for long-term gain, and I think you'll see that tough way of doing things rolled out again and again.