If the question pertains particularly—if you are concerned about the accountability of the leader, and the mandate of the leader, and how to assess whether the leader actually performed the functions and to what degree, I guess there are two things. One is that I would assess the leader's outcome based on the feedback you would get from the organizations in the field who are doing this work who could probably judge whether or not the leadership we aspire to is being provided.
The caution I would put in place—and this spans many boundaries of evaluation—is that we are so off base in evaluation these days. If it can't be measured, it doesn't get funded. If it can be measured, it does get funded. We're getting things funded that shouldn't be funded because you can generate numbers, and things that just make sense don't get funded because you can't show the numbers.
When we are talking about human behaviour and we are doing that in financial literacy, our goal is actually to change the way Canadians will behave. We aren't going to be able to give them a test next week to see if we're progressing in that area. The assessment of whatever the leader is going to do will be more about whether or not there is a collective feeling among the field that we're moving in the right direction.
I would fear putting measurable outcomes on a leader's shoulders and saying we're going to hold them accountable to those numbers, because what we're trying to do, in many ways, can't be measured effectively.