In terms of being informed, what we have seen through the various surveys that have been administered to families about the fitness tax credit is that low-income families, single-parent families, and families at risk are not aware of the tax credit. A lot of this has to do with the fact that the ability to tax plan is not first and foremost on their minds, so not even being aware of the tax credit causes problems with the efficiency and equity of this credit. But in terms of being able to inform families as to whether or not the program they're involving their children in qualifies for the tax credit, a lot of that is falling onto the programs themselves to comply with the rules in order to be able to release the receipt to the family so that they can then claim through CRA, and hopefully not go through an audit, thereby increasing their compliance costs as well.
On November 17th, 2014. See this statement in context.