Our government committed in the 2013 Speech from the Throne—and reinforced this in budget 2014—to end pay-to-pay billing practices so that customers do not pay extra to receive paper bills. Bill C-43 will end pay-to-pay billing practices in the telecommunications sector. Any company that breaks the rules faces penalties of up to $15 million.
Our government is committed to putting the interests of Canadian consumers first. I could quote from the Public Interest Advocacy Centre and the Consumers' Association of Canada, which welcomed the fact that the federal government will introduce legislation to end pay-to-pay billing practices in the telecommunications sector.
John Lawford of the Public Interest Advocacy Centre said, “Consumers are clearly opposed to paying for paper bills and the federal government has clearly committed to 'eliminating' these charges.”