That's $40 million, so can we not do something about that? It was punted back. The Competition Bureau went forward with it, did great presentations, and they basically said we could appeal all we wanted to, but they had to make a decision. There has to be a decision. It absolutely has to be dealt with. The voluntary code needs to be tightened. We think the base rate should be brought to the EU levels. Things can be done. We had a round table with all the different players. We told the banks and the credit card companies what is going to happen some day is that we're going to hopscotch over credit cards and we're going to find other alternatives, such as PayPal and Square. Work with your customers. We serve our members a lot. This is by far the number one issue. It galvanized our membership: 90% said it was an issue, 72% didn't even understand the fees. It's a big issue, and you need to deal with it.
On November 21st, 2013. See this statement in context.