So according to your replies, you are unaware of the fact that sales objectives being imposed in financial institutions could create a problem. In order to reach those objectives, some employees are forced to do things that are more or less acceptable. According to what some witnesses told us, this becomes a systemic problem, to the extent that these objectives encourage employees, in a way, to disobey certain rules.
Mrs. Blanchet, do you recognize the problem posed by bank culture when it is too focused on sales objectives, and the rewards related to the sale of certain financial products?