Under the scenario you described, our tellers do not have sales targets. They're encouraged actively to get to know their clients and understand what's going on in their lives, and then to help position products and services that most appropriately meet those needs. In some cases, that would mean suggesting a client may want to make an appointment with a financial adviser. In some cases, it just means processing that client and seeing them on their way.
On June 12th, 2017. See this statement in context.