Speaking in terms of the volunteers, that is by far the number one challenge, or barrier, if you will: attracting and retention of volunteers. This is not a job for the faint of heart. Quite frankly, it takes an awful lot of dedication and time. There is a constant turnover. I can tell you that for chiefs of volunteer departments across the country that's probably their number one priority.
On September 28th, 2017. See this statement in context.