Exactly. We've asked them many times how we can help them and for them to show us over time where our members are struggling. We said that we could use our resources and that they could leverage us to help communicate that to our members. They've given us snapshots and said, “We heard this story out in B.C., and here's something from Toronto,” but they do not provide us with any information—as far as we can tell, they don't have it—on where there are trends over time and where the problems are. For example, maybe there are bigger problems in B.C. than Ontario. We just don't know.
We hear a lot of stories, but at the end of the day they're anecdotes, and it would be much better if we had a complete picture from them.