Thank you, Mr. Chair.
Thank you all for being here. Thank you, Minister.
I’m going to quickly go back to what you said in response to the call centre question, namely, that you were aware of the problem. Can you explain why the numbers in the agency’s output and performance reports were incorrect? You say that you knew, but according to the agency’s reports, everything was fine and wonderful with regard to the call centre numbers.
Can you explain that difference?