I would like to make a clarification. I'm not sure whether I have said it loudly or clearly enough, but the title is “Independent review”, which is fundamentally different. My colleague, who has worked in business and finance, should know the difference between an internal review and an independent external review in terms of determining the results.
In this case, it is clearly indicated that we are not simply looking for a departmental performance report. We cannot rely on a departmental report. Just think of the Canada Revenue Agency's performance report as an example. According to the report, their call centre was perfect, everything was fine, the response rate was excellent, clients were very satisfied, and the responses were also good. However, when an independent review was conducted by the Auditor General, the picture was completely different.
This example demonstrates the need for an independent review and indicates that we should not rely on departmental rhetoric, which will stop at nothing to make the situation look better. We are not just asking for a review; we are asking for an independent review.