Thank you, Mr. Chair.
Ms. Tedesco, thank you for coming here today and for the work you do for Canadians.
I have to say, Ms. Tedesco, that I'm a little disappointed in your report. Again, many Canadians have the feeling—and we heard them at this committee—that there are not sufficient structures in place. The report rightly says that there are different cultures among different schedule I banks. There are also some issues in terms of cross-selling that could be looked at.
More or less, when I read your report, Ms. Tedesco, the recommendations here, under “Conclusions and a look forward”, really are just that: there are no actual solid recommendations that you've made to solve this issue. As a parliamentarian, I would imagine that the entire committee would like to put some teeth into recommendations that the government can either give your agency or put into greater oversight for consumer protections. This report seems to package this as being an issue, but not a big issue, and that “we're looking at it”.
Could you inform me about what concrete steps you and your organization plan on taking in response in the coming days?