There are two answers to that.
The answer is yes, we help out. Every April we go to seniors' homes on a voluntary basis to help them file their tax returns. I think that's critical. Even though our tax system is getting simpler, it is still far too complex, and for the average individual to try to deal with their issues in filing their tax return it's still too complicated. It needs to be streamlined somehow, in my humble opinion.
The second thing is, the one good news is that technology has enabled a lot of Canadians to be able to do more of their tax returns on their own. I said we do 15,000 personal income tax returns. I'll speculate that 20 years ago we would have done 150,000, but now people can do their tax return over the phone, they can have their information uploaded on their computer. They can deal a lot more easily with compliance issues through technology than they would have. I think that's the trend that needs to continue, because if you want a self-assessing system to work effectively, you can't have someone struggle with trying to comply. It just isn't fair in my opinion.