I'll take that.
There are two fixes. One is with regard to the problems faced by people who are ineligible. The Income Tax Act should be amended to ensure that everybody who's a resident for the purposes of the Income Tax Act is also eligible for child benefits. That would assist the woman who is stuck in the relationship because she is going to put her immigration status and child benefits at risk.
Second, we are seeing more and more social benefits being delivered through the tax system. I think we need to move dispute resolution out of the CRA into a separate dispute resolution process that looks more like the Social Security Tribunal or something that is actually designed for low-income people to be able to resolve those disputes, whether it's a rapid appeal process that's easy to use, where you don't need lawyers involved, or staff that answer the phone, where you can narrow the issues—do you really need 15 documents or do you need one—and get people back onto their benefits so they don't lose their housing.