I just want to go back to two things. With a typical bank, when would a complaint go to this external complaints body, and who would take it there? Would it be the bank or the consumer?
November 5th, 2018 / 4:35 p.m.
Conservative
Tom Kmiec Conservative Calgary Shepard, AB
I just want to go back to two things. With a typical bank, when would a complaint go to this external complaints body, and who would take it there? Would it be the bank or the consumer?
See context to find out what was said next.