Thanks for the question.
As you may know, the notice-and-notice approach was adopted in 2012 as a better mechanism to try to educate Canadians on the boundaries of copyright and to provide rights holders with a mechanism to raise that awareness while still safeguarding the privacy of the users.
The problem that emerged almost immediately was that because there were no regulations or limitations on what could be included in a notice and because Internet providers were required to forward whatever they got, under potential penalties for failing to do so, we saw certain companies sending out settlement demands to unsuspecting users. They were sending out literally hundreds of thousands of these demands, with unsuspecting people simply clicking and paying hundreds of dollars when there was no requirement to do so.
The bill makes a very important step by saying that an ISP won't be required to forward a notice if it includes any of those kinds of settlement demands.
That's great, but I don't think it goes quite far enough. What it does, in a sense, is to put all the obligation on an Internet provider to fully examine whether or not there is a notification or a settlement demand. Hopefully, they won't forward those notifications. However, given the volume, there are still risks that some of these may go through, and costs may accrue.
I think we could improve this situation by making it clear that there is a penalty for violating the rules for using the system to send along notifications. At the moment, there is no penalty for doing so. The worst that someone who does that faces is the possibility that their notification won't be sent along.
If they send out hundreds of thousands of these, some may get through, and there's no penalty for doing so. I think it would be fairly easy to say that there would be the prospect of some sort of violation or penalty if they've actually violated the rules in that way.
The other thing we could really benefit from is that because of the volume, creating a standard form of what is to be included would allow for greater automation, reducing costs and making it simpler for end-users to receive it. We don't have a clear-cut form either.
In a sense, it's really fine tuning, but allowing the intent of what I think the government is trying to achieve, which takes us back to that original intent. It could improve what is a good first step in trying to get back to what was intended in the first place.