I'm not convinced that these amendments fix the situation. There's so little to go on in this omnibus budget bill that it's probably not unusual. There's so little to amend here.
I have a constituent who went through her bank's regular complaint process. Then the bank gets to pick their external complaints body. Could I hear from officials on NDP-8? That particular amendment changes the definition of who is “designated” only and not “approved”. What would be the impact of that particular change on how a complainant's complaint makes it from the bank to the external complaints body? Who controls that process? Does that change anything? Does it clarify it?