Well, they're not. That's the complaint we've received. My office has received complaints of that fashion. If 90% of Canadians comply, the other 10% are still waiting and are suffering as a result. I expect, from the extra resources that you have at CRA, and the extra money from last year and this year, that there will be a level of efficiency.
Also, in relation to the same question, we were told that taxpayers had difficulty during the past tax season finding tax forms at their local post offices. Is that another step in the phasing out completely for people who still prefer to file manually? Again, why now? You have the resources. Why can't these be phased out without a painful process for taxpayers?