It could be fees that were charged or interest. We assess the difference between what the consumer paid and what they should have paid, and that is the amount reimbursed to them. In short, it is what they were due.
Commissioner, Executive Services, Financial Consumer Agency of Canada
It could be fees that were charged or interest. We assess the difference between what the consumer paid and what they should have paid, and that is the amount reimbursed to them. In short, it is what they were due.
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