No teller expects, or they didn't at the time I was hired, to be a professional salesperson. They just don't expect to have to do that. It becomes kind of a culture shock. You start off as a teller doing a teller's job, and then gradually you start to become a salesperson. Then you have sales goals.
After I moved into the back office area, where I didn't have any direct customer contact, I no longer had sales goals. I had referral goals. This meant that I had to refer customers, and ideas I had for sales, to the front-line sales staff.
So I still had goals. They were different, but I still had to put up with these incredible goals. It was absolutely impossible—impossible—to do them in an eight-hour day.