First, most of our members were very pleased when the government announced the Canada Emergency Wage Subsidy of 75%. It should be noted that, although a number of members will use them, the vast majority of members weren't necessarily very satisfied with the loans and loan guarantees, since they involve working capital, short-term cash flow and layoffs. So the members are very happy. Of course, the latest improvements announced by the Federal Minister of Finance this week were also extremely well received. I must tell you that the CPQ is a non-partisan organization.
That said, there are certainly issues—and several were brought to your attention—regarding the need for clarification to ensure a proper understanding of the matter, or regarding uncertainty and the ability of businesses to better define certain aspects. We often receive two types of calls: what am I allowed to do and how do I proceed?
Our role as an organization is to help our members to find answers and to be able to follow up.
As an organization, we also receive complaints, of course. Most of the time, these complaints come from businesses that fall through the cracks. That's normal. It's difficult to tell you statistically how many businesses will be happy, but certainly some can't apply. At the same time, the government won't be able to meet all needs with its current approach. We understand this. However, I believe that improvements can continue to be made.
Lastly, we're becoming concerned about the fact that we must keep going. If you speak of deferrals, tax remissions, taxes and contributions, and if the recovery is very slow, many businesses won't be able to meet their tax and other obligations by August 31. Additional deferrals must then be considered.