Okay.
Look, many changes have already happened during the crisis. In any crisis there are some takeaways that will be beneficial for businesses to continue with afterward. Canada has been slow to adopt online commerce. I know that throughout the emergency, many firms have been moving quickly to try to ensure that they do have some online sales capacity available to them. Some have been looking at more take-out delivery and curbside pickup options. Some of that will stick. They will continue with that afterward, as they have the ball rolling now.
I would imagine that telecommuting will continue to grow even more significantly as a result of this. More and more firms will be looking to see what they can do by having staff work remotely, with all the positive, and some not-so-positive, implications of that. You would imagine also that automation in Canadian businesses will increase, because of course the firms that were earlier to automate may be a bit more insulated from some of the worst of this.
I think it will include a number of positive trends, but those trends also have implications for Canadian employers and for workers that we have to make sure we're careful to think about. It's one of the reasons I think it's so critical that we put in place some thinking around what we'll do to get us out of this situation. Of course, we're focused on the emergency phase right now, but keeping an eye on what measures we'll put in place to help guide and support businesses as they begin to reopen will be a critical element of this.