Sure, I'd be happy to do that.
As Janique said, there's a range of programs. The community volunteer income tax program helps low-income Canadians. That program typically helps 800,000 to 900,000 low-income Canadians a year, so that's a very important program. We also do a lot of outreach in trying to educate taxpayers, not only about their obligations, but also about the benefits of filing, so they get the GST rebate, Canada child benefit and all those things.
We also have recently launched a program called “file my return”, which allows lower-income Canadians to file by telephone. As you pointed out, not everyone is going to be aware of all the tax rules nor are they going to be comfortable with all the technology so they can file via telephone.
We also work with the software companies to produce affordable tax programs. The market has provided a wide range of free tax programs, which have a lot of advice built into them and that we examine closely to make sure they're getting the right calculations.
Those are just some of the things we're doing, and I think it is helping a lot of Canadians file their taxes.