During the pandemic, the senior staff and Ms. Douglas had a disagreement over the nature of reporting. Daily oral briefs were being provided, 14 over the course of the month, but we respect what she was asking for in writing. Due to the extraordinary circumstances, the team was not able to provide that.
As you heard, we had a conversation. I asked her to serve three more months. She decided at that moment to step aside. I respect that decision. That took place separately. There was a planned renewal process took place with other board members. In a different period the board members made a transition, and today three of the eight board members continue to serve and have served throughout the whole process. They are the head of finance on the board, a former BlackRock and Deloitte individual; the head of legal, a partner from one of the largest law firms in the U.S.; and the former director of education of Toronto Public.... All continued to serve, in addition to five individuals who joined, who had been pre-identified before the pandemic, to bring their skill sets.
I am extraordinarily grateful to Ms. Douglas for her service. She raised very valid points, and we commit to continuing to strengthen our governance, because she's right: We have to do better. But this was part of a larger, slightly more nuanced undertaking that took place.