Thank you so much, Mr. Chair.
I appreciate my colleague raising that point. I know you were riveted and you were listening, but I wasn't talking about the issues with the act. I was saying how we've been improving it, making sure that it's kept up to date, that it's relevant and that it continues with the principle of maximum transparency and accountability to all Canadians.
Canadians expect their government to stay ahead of the digital game and make its information accessible to them. With new technology and capability comes the expectation that organizations offer their products and services online. The goal is to make the information and the data held by the government even more accessible to Canadians. With changes to the legislation and accompanying policy changes, we are now getting more government information and data into the hands of our citizens, who can use it to participate in democratic debate, hold the government to account and spur innovation in society.
We've introduced many measures over the years to do just that. In 2017, just three years ago, the annual departmental results report was tabled in a new, more transparent format. As this committee knows, these reports provide an important insight into departments' program achievements against measurable indicators. This made these reports more useful and transparent for parliamentarians.
Another example is InfoBase. It pulls data from annual reports to provide online snapshots of what one department or the entire government has done during the fiscal year. Providing all of this information isn't useful if it's not readily accessible in various formats. Canadians expect to have government information delivered to their electronic devices and at their fingertips when they need it.
In May of 2016, the President of the Treasury Board issued an interim directive that enshrined the principle of “open by default”. The interim directive told government that institutions have to make themselves open by default as their guiding principle when it comes to making government information available to the public. This principle applies to provision of information to Canadians, and most importantly today, to parliamentarians, including through motions for the production of papers, such as the order that prompts our debate today.
In 2017, with Bill C-58, we moved forward to improve the Access to Information Act. The bill was introduced in the summer of 2017 and was reviewed in the House and Senate committees. It also received valuable input from several stakeholders, including the Information Commissioner; the Privacy Commissioner; representatives of indigenous organizations, who provided important insights into their need to access records of important historical and archival value; and legal experts and journalists, who shared their unique experiences and explained the importance of the legislation to their work.
The bill provided Canadians with easier access to a huge amount of government information. The government is now legally required to proactively publish a broad range of information to a predictable schedule without the need for anyone to make an information request. This law applies to 240 government departments, agencies, and Crown corporations. It also applies to the political side, including the Prime Minister and the ministers' offices, senators, members of Parliament, institutions that support Parliament and administrative institutions that support the courts.
For the first time the bill put in law the proactive publication of travel and hospitality expenses for ministers, their staff and senior officials across government; contracts over $10,000; all service contracts for MPs and senators; grants and contributions over $25,000; mandate letters and revised mandate letters, which would have to be published within 30 days of being issued; briefing packages for new ministers and deputy ministers; lists of briefing notes from ministers and deputy ministers; and briefing binders used for question period and parliamentary committee appearances. Making all this information available to Canadians on a predictable schedule leads to better public understanding of how government functions in establishing a strong foundation for greater citizen participation in government.
At the same time, we introduced changes to the request-based side of the system. Bill C-58 eliminated all fees for access to information requests, apart from the $5 administrative fee. As well, Canadians can also request the original documents that are proactively released to validate the information that has been published.
Mr. Chair, the bill has also provided the Information Commissioner with greater powers to oversee the access to information system. Specifically, the commissioner now has order-making powers. The role of the commissioner has gone from an ombudsperson to an authority with the legislative ability to make binding orders for the release of government records. I would say that this is an excellent move. I think it ensures much more transparency and accountability.
In addition to advancing our commitment to being open by default, we have also invested tools to make processing information requests more efficient and allowed federal institutions that have the same minister to share the request processing services for greater efficiency.
The Access to Information Act strikes a balance between the right of Canadians to access information and the need to withhold certain types of information to protect other important values such as privacy, confidentiality of information provided to the government and national security.
Bill C-58 introduced other measures to improve the system. Both the former information commissioner and the House of Commons Standing Committee on Access to Information, Privacy and Ethics at the time recognized that requests made in bad faith can gum up the system. Requesters may, for a variety of reasons, use the right to request information to achieve goals that may not be consistent with the spirit of the act. Though the number of these types of vexatious requests is estimated to be quite small, the effort and cost involved in responding to them can put a significant strain on the system.
There is a fundamental issue at stake here. Such requests defeat the underlying purpose of the act, which is to give Canadians access to the information they need to participate in public policy decision-making and to hold their government to account. By tying up government resources, these requests interfere with an institution's ability to respond to other requests and to do important work.
As a remedy, Bill C-58 gave government institutions the ability to decline to act on such requests after receiving approval from the Information Commissioner to do so. Amendments were made to the legislation to clarify the circumstances in which this can happen. For example, institutions would not be able to decline to act on a request solely on the basis that the requester didn't provide a specific subject matter, type of record and period or date for the record sought.
As I mentioned a minute ago, Mr. Chair, the Information Commissioner would need to give her or his approval before an institution could decline to act on a vexatious or bad-faith request. This provides assurance to Canadians that legitimate requests will not be declined, and indeed this authority has been used rarely since Bill C-58 came into force.
The bill also ensures that the Access to Information Act remains relevant in an ever-changing world. It included a provision that required that the act be reviewed every five years, with the first review to begin within one year of the bill receiving royal assent. This review was launched just this June. This will ensure that the act never again becomes as outdated as it has before.
Mr. Chair, I'm getting almost to the conclusion. I know that while many people would like me to go on for another 20 pages, I am getting towards the end. I want to just spend one moment first discussing the realities of access to information, writ large, during the pandemic.
The government remains committed to managing information securely and effectively in accordance with its sensitivity, while ensuring transparency, openness and accountability to Canadians. On April 29, 2020, TBS published guidance on information management practices while working remotely for all public servants. This guidance is intended to reinforce employees' awareness of their collective responsibility to document decisions of business value and to ensure that government information is managed securely and effectively with respect to legislative and policy requirements, including the requirements of the Access to Information Act and the Privacy Act.
On May 28—