It is absolutely critical. With our model of focusing on the social, environmental and fiscal, it is very important. That's a holistic approach.
With regard to the community navigator, the role is to assist the tenants to access the resources they need in the community to live well. I live very close to public housing and I see the problems. There are 700 units, and one person said that she used the navigator for the.... A navigator for 700 people is just not sustainable. People are trying to get out of the public housing and come to us because it is a good safe place to live.
Everybody needs support at some point. If you have good, affordable, safe housing, it breaks the cycle of poverty for many people. It helps them to move out. We've had a couple of success stories—single mothers finishing education, getting a better job and moving on—and that's the sort of thing you need. However, that support is key. Putting a roof over somebody's head and then leaving them on their own is not going to solve it.
People have various levels of need. We don't provide counselling and that sort of thing; we connect them to those resources, and sometimes it's a very simple thing that they need. To be sustainable, I think it is extremely important.