The biggest concern we have is that those issues, such as ensuring job security and regional connectivity, which are undoubtedly important, are put on the same footing as the legal right of passengers to a refund. A refund is a non-negotiable absolute legal right under the law, while regional service, if it is not profitable, is a discretionary matter.
Certainly, if we believe that those regional routes are important, then the taxpayers have to pay for them one way or another. That's a no-brainer. We don't find anything objectionable about it. The trouble is that the two things have been mixed and the waters have been muddied. It has created the impression that complying with the law is an optional and not mandatory obligation for large corporations.