Thank you, Mr. Chair.
Greetings to all my colleagues, including Ms. Damoff and Mr. Masse, who are joining us today.
I'd like to thank both witnesses for being with us and for their presentations.
My first questions are for Mr. Lukács.
Thank you again for raising the important issue of travellers' rights. My first question relates to something in your presentation and the exchanges you had with Mr. Falk.
Looking at what's been done in other countries, what should the government have done to better protect travellers? What best practices have other countries adopted that we could have learned from?