Thank you, Mr. Chairman, and thank you for your patience with me. I'm scheduled to make a speech in the House, and I was just resolving that conflict.
Thank you to both our witnesses, Ms. Cameron and Mr. Lukács. I'm going to be directing most of my questions to Mr. Lukács.
Thank you for your presentation. I think I've had the privilege of listening to you once before on what you do for passengers' rights. It's always very interesting and informative.
You talked about the bailout that was given to Air Canada recently. It's interesting that it's been reported just recently that in this new language that was added to its terms and conditions, they gave themselves the legal right to refuse future refunds to passengers, and I think you touched on that. This comes exactly on the heels of the federal government providing the $6-billion bailout.
You've indicated your reaction a bit. Why do you think they missed that in their negotiations?