Thanks very much, Mr. Chair. We're just getting this for the first time, but at least....
It's unfortunate—and I wish the clerk well—that we don't have Mr. Roger here to discuss how we got to this place.
My understanding is that the CLA was refused an appearance if Goeasy was unavailable, so there might be a little bit of broken telephone here on why someone may or may not be available. The accessibility of headsets to somebody, as was raised by Ms. Thompson, was certainly, in my understanding, an issue.
I would also ask—