How, then, is it creating an additional risk? If you're a small business, you're already at risk of having a complaint made. If a subpoena is made for your documents, you would have to prepare for that risk and keep them. How does this change any of the business practices of a business—whether small, medium or large—to be able to justify the prices it charges when it could very well be called upon to defend that practice and have its documents subpoenaed as a result?
On April 30th, 2024. See this statement in context.