Mr. Chair, audit is definitely one factor. However, we try to think about getting long-term compliance in place, and that can come in other forms.
One can be through education. We work with businesses and individuals to make sure they understand their tax liabilities, so they become more accustomed to paying their taxes and we get the tax we need out of that. There's a real education part to this that helps us.
The other is—and I guess it's partly education—having a liaison officer program. They will go out and work with newer small businesses, saying, “Okay, you're entering into this business, and this is the kind of thing we see typically causing tax problems.” Again, it's about having a conversation. It's not an audit. It's just awareness that these are the kinds of issues that...so you should watch out for them. Again, we don't have data to support it. Intuitively, though, we think we can get people into the groove of complying with the tax system if they understand it. Frankly, the tax system is complicated, and a lot of people don't know what problems could arise.
Yes, it's about audits. We try to publicize where we have enforcement actions just to make sure there's a deterrence factor there. However, there is a real education, and it's more on the benefit side—making sure people are aware of their tax obligations, and making it easier for them to get information so they do it right. It's about beefing up our website and having better information material.
Those would be things we focus on.