One of the things that we've heard is the need for coordination between the federal and provincial governments in a way that hasn't really been there to date.
Businesses don't want to be in the awkward spot of having to be on the front line of the frustration of their customers, if I can put it that way. Having good messaging coming down from governments is quite important so that customers and businesses alike know what the rules are and they know what the businesses can and can't do.