Thank you.
For a long time, before 2013, people came in person to defend their case. They could see the interveners properly and there were people there from their community. In Quebec, there were between 15 and 20 regions represented, and they too were people from the same kind of background. When it was the union party, people were appointed by the union organizations and when it was the employer party, there were also people appointed from that side.
These were people who knew the region and the community, and were accordingly familiar with the case at issue. Needless to say, there are considerable differences between the status of a seasonal worker in British Columbia and one working in Gaspé, even though there are similarities as well. That's why it's important to factor in the realities of each setting to make the decisions as equitable and fair as possible.