Okay. Great.
As I said, we've definitely continued to learn throughout the process. We increased the capacity in the teams. We created a new team to coordinate all of the efforts so that we could share information as well and make the linkages between all of the behaviours we're seeing. Of course, we won't disclose all of the controls we have or the threats we are facing, but we are definitely learning.
One of the key tools we are using is data analytics and business intelligence gathered from many sources. We've had many partners. Law enforcement agencies and financial institutions have been key partners as well. We also get leads. Thankfully, as well, budget 2021 announced $330 million over five years that will, once approved, allow us to continue to invest even more in making sure that we protect ourselves, that we detect, that we control.
No taxpayers who have been confirmed as subjects of fraud incidents are liable for the amounts that were paid. We have them. We've also dedicated phone lines to help them and have increased the capacity in our call centres, because we do appreciate that this created a lot of calls to our organization.