Thank you, Chair.
Welcome, Minister. It's great to see you here. We have something in common: the red shores of the Magdalens and Prince Edward Island. We're only separated by a ferry.
Minister, I want to ask a question that follows up on something you mentioned in your opening remarks. It's specifically about lessons learned from the pandemic. Can you go into more detail about the lessons that CRA or its officials learned from the pandemic, particularly relating to customer service and communications?