Thank you.
Mr. Chair, a lot of work has indeed been done to assist Canadians who have been victims of identity theft.
People need only call us at the CRA so that we can start the process, validate their case, and make sure their file is updated at the agency. This way, we will be able to correct the situation so they are not required to repay a debt caused by identity theft.
We have invested a lot of resources so we can offer these services. We have also changed our internal processes. Now, when someone calls us, we can put them in direct contact with a CRA employee who will take charge of their file and give them information.