Minister, I have limited time. I appreciate your view that the department is doing good work. I know there is good work being done in the department. However, the reason I'm asking you this question has to do with the recent ombudsman's report. It says the number of complaints their office receives about the CRA and your department doubled from 2021 to 2022, notwithstanding that you're asking for $15 billion more in funding and you've had at least 9,900 more staff.
Why are complaints doubling? Why are we spending more to get poorer service?