Thank you, Mr. Chair.
Mr. Saghbini, we’re talking a lot about cryptocurrency and big international schemes—that’s a bit trendy—but there’s also telephone fraud and crimes being committed against seniors, for example. Recently, the Canadian Bankers Association, in co-operation with the RCMP and other organizations, launched an advertising campaign to raise awareness among everyone from phone operators to Internet service providers. They want everyone to be on guard to ensure that no fraud is committed. Personally, I’m in favour of this initiative. I even sponsored the French event on the Hill.
However, I don’t think we’re holding banks accountable enough. As you said, everyone has to do their part. When fraud happens, for example, if $5,000 is withdrawn three times on a Friday in the middle of the night, the bank turns against the citizen or the senior. That’s what happened to an entrepreneur in my riding: more money was withdrawn than she had in her account. Her bank went after her and told her she was responsible. That person was completely crushed by the bank.
What this kind of situation shows us is that banks need to be held accountable. If banks were partly responsible for these financial losses, perhaps they would put more preventive mechanisms in place.
Do you think that making banks more accountable could help reduce fraud? Ultimately, in more traditional fraud, the money has been withdrawn from an account at their bank.