Evidence of meeting #34 for Finance in the 45th Parliament, 1st session. (The original version is on Parliament’s site, as are the minutes.) The winning word was mortgage.

A video is available from Parliament.

On the agenda

Members speaking

Before the committee

Butler  Principal Broker, As an Individual
MacKenzie  Senior Policy Analyst, C.D. Howe Institute
Bednar  Managing Director, The Canadian SHIELD Institute for Public Policy
Bolduc  Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals
Cowan  Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals
Pugliese  Associate Professor, Institut national de la recherche scientifique, Université du Québec, As an Individual
Hoyes  Licensed Insolvency Trustee, Hoyes, Michalos and Associates Inc., As an Individual

4:35 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

André Bolduc

These four targeted actions could improve the resilience of Canadian households.

First, we believe that stronger federal-provincial alignment is needed to improve consumer protection. Rules on issues such as statute-barred debts, collection practices, credit reporting and consumer remedies vary widely across provinces, creating confusion for consumers and regulatory gaps.

Second, stronger protections are needed against false and misleading advertising of debt solutions, along with clearer direction to trusted sources of advice. For example, Google offers a useful model whereby, in Canada, only federally regulated, licensed insolvency trustees may advertise debt services on its platform. We believe that similar standards should apply across other digital and social media platforms.

Third, CAIRP supports having responsible lending guardrails that preserve access to credit while reducing harm. Possible measures could include limits on auto loans where there is negative equity, clearer disclosure for high-cost and digital lending and, of course, more consistent oversight across all types of lenders.

Lastly, financial literacy efforts should continue to be strengthened. Licensed insolvency trustees contribute to financial literacy through the mandatory counselling we provide in bankruptcies and consumer proposals, but we believe that more could be done. CAIRP remains committed to working with the OSB and the FCAC to help Canadians access reliable and timely debt advice.

We look forward to answering the committee’s questions.

Thank you.

The Chair Liberal Karina Gould

Great. Thank you, Mr. Bolduc and Mr. Cowan.

I'm going to turn the floor over to Ms. Pugliese for five minutes.

Maude Pugliese Associate Professor, Institut national de la recherche scientifique, Université du Québec, As an Individual

Good afternoon, Madam Chair and members of the committee.

Thank you very much for the invitation to appear.

I am a sociologist, a professor at the Institut national de la recherche scientifique or INRS, and the Canada research chair in family financial experiences and wealth inequality.

In 2022, I did a study on close to 5,000 adult Quebeckers to document their debt. My work is largely based on the results of that study. I've also submitted my full research report to the committee for further reference.

I'd first like to emphasize the importance of distinguishing between debt and excessive debt, that is, debt that's become difficult or impossible to repay. It's really these situations that cause stress, even psychological distress and a decline in financial health, particularly due to the accumulation of interest.

My study shows that, despite the extent of household debt in Canada, most people are not dealing with excessive debt, but a sizable minority is. In 2022, 66% of Quebeckers were in debt, and only 10% of those debtholders were having a very hard time paying it off or were unable to do so. Another 18% of them struggled to pay it off on occasion. That's a pretty big group.

We need to understand what leads to excessive debt in order to implement effective prevention strategies. My results suggest that it's not just a matter of how much debt one carries, poor financial literacy or spending beyond one's means. The determining factor is also the context in which the debt was incurred.

Those struggling to repay have generally taken on debt, not as a planned strategic investment, such as buying a house, but to make up for a lack of resources often linked to a destabilizing life event. In these cases, debt is urgently used as a last resort to meet basic needs, often through high-interest credit products—we've mentioned them at this meeting—because people have no other options or they are unaware of their options.

My study more specifically identified three major situations that lead to this type of debt, which I call compensatory debt.

First is support for children and loved ones: 12% of indebted individuals, especially women, reported going into debt to finance parental leave because they had no access to child care or due to a caregiving situation.

Second, 11% took on debt to cope with job loss, and this was often coupled with health problems.

Finally, 4% said they took on debt to offset a combination of financial problems related to chronically low resources.

More than half of the people who took on debt for those reasons were struggling to pay it off.

To prevent excessive debt, we need to act upstream, in my opinion, by helping people be better able to deal with these situations without resorting to costly credit.

I could offer three main suggestions.

First, certain social programs should be enhanced, including family policies, namely child care services, parental leave, and support for family caregivers and, of course, programs related to job loss and disability.

Second, we should improve awareness of available programs and alternatives to credit during transitions that may lead to compensatory debt, such as the birth of a child, job loss or illness, through education and financial counselling that truly aim to connect with people when they are experiencing those situations.

Third, we must also recognize the real need for small amounts of credit in the short and medium terms among people with lower incomes or who are experiencing a significant loss of income. For many of them, it's really hard to save for basic expenses like winter clothing or emergencies. Also, it's almost inevitable that they will purchase these expensive items on credit.

However, for people with lower incomes, the supply of short-term credit is currently dominated by alternative sector lenders that are often more expensive and less regulated. Banks, for example, often exclude low-income people from their best offers, such as their rewards credit cards, while at the same time indirectly making them bear the costs—

The Chair Liberal Karina Gould

Can you wrap up quickly, please, Ms. Pugliese?

4:45 p.m.

Associate Professor, Institut national de la recherche scientifique, Université du Québec, As an Individual

Maude Pugliese

—associated with those products through interchange fees. Programs aimed at developing a supply of small, affordable short-term credit that meets the needs of people with lower incomes would prevent problematic debt.

In closing, I would say that, in comparison, a number of public programs support mortgage credit.

The Chair Liberal Karina Gould

Thank you, Ms. Pugliese. We have to end opening remarks there.

We will continue now with Mr. Hoyes for five minutes, please.

Douglas Hoyes Licensed Insolvency Trustee, Hoyes, Michalos and Associates Inc., As an Individual

Madam Chair and honourable members of the committee, thank you for the invitation. My name is Doug Hoyes of Hoyes, Michalos. I am a licensed insolvency trustee. Over the last 27 years, my firm has helped more than 75,000 Canadians formally deal with their debt.

Let me give you three observations on what we're seeing on the ground right now. First, this isn't a new debt problem. It's the same problem stretched further. Canadians are carrying more debt for longer before they run out of options. Based on data we gather from our clients and publish annually in our Hoyes, Michalos Joe Debtor bankruptcy study, the average insolvent Canadian now owes over $67,000 in unsecured debt, spread across more than 10 creditors. That's not one bad decision. Canadians are layering debt on top of debt, using credit as a coping strategy. By the time they come to see me, they're not dealing with one problem. They're dealing with 10.

Consumer insolvency is a lagging indicator. People don't rush to file. They exhaust every option first—refinancing, balance transfers, minimum payments—before seeking formal help. What we are seeing today is financial stress being stored, not resolved. That doesn't fully show up in today's numbers, but it will. Today's relatively modest increase in insolvency filings understates the pressure building beneath the surface. That pressure will lead to a higher number of insolvency filings over the next 12 to 24 months.

My second observation is that the federal government, through the Canada Revenue Agency, is a creditor in over 40% of personal insolvencies. Based on my estimates, approximately $1.4 billion of CRA debt was included in consumer insolvencies last year. In most cases, the best outcome for all parties is a consumer proposal, one where the debtor repays a portion of their debt and creditors receive more than they would in a bankruptcy. In practice, though, we are seeing a growing disconnect.

As you may be aware, the Office of the Auditor General of Canada recently identified significant service delivery challenges at the CRA. I have the same concerns. In practice, when the CRA is a significant creditor, consumer proposals may take months to be reviewed. In some cases, the CRA requires repayment terms that exceed what the debtor can realistically afford.

The result is predictable. The proposal fails. The debtor files bankruptcy. Everyone, including the government, recovers less. The debtor was willing to pay more, but the system just didn't allow it. This is not a policy problem; it's a process problem. If the goal is to maximize recovery, then decisions should be grounded in what is achievable, not what is theoretically recoverable.

Finally, I would like to address the issue of unlicensed debt advisers. We continue to see cases where vulnerable Canadians unwittingly fall prey to unregulated advisers who charge significant upfront fees for unnecessary services or, in some cases, harmful ones. These consumers often arrive at a licensed insolvency trustee later, with fewer options and worse outcomes. As the superintendent of bankruptcy noted in her testimony before this committee last week, she has made progress in this area. I commend her for that and encourage continued enforcement.

Canada's insolvency system is fundamentally sound. It balances two objectives—maximizing recovery for creditors and providing a fresh start for the honest but unfortunate debtor—but right now we are seeing strains in how it operates. Financial pressure is building, process decisions are reducing recoveries, and vulnerable consumers are still falling prey to unscrupulous debt advisers. These are real problems, but they are solvable. If we focus on what people can realistically repay, we will improve outcomes for debtors, creditors and taxpayers.

Thank you. I look forward to your questions.

The Chair Liberal Karina Gould

Great.

Thank you very much to all our witnesses for their opening remarks.

We will commence with Mr. McLean for six minutes.

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Thank you, Madam Chair.

Thank you to the witnesses for appearing today and for this input.

Mr. Cowan, you talked about longer-term debt commitments. You referenced the cost of housing and how it's affecting Canadians who are in some kind of trouble right now. You also talked about longer amortization periods.

Could you quickly give me what you think the right amortization period is for a mortgage that has increased significantly over the last number of years? What's the correct number, in your opinion, for the amount of time over which we should amortize a house?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

It's a difficult thing to pin down. Obviously, right now what's happening for a lot of Canadians, although interest rates have fallen back over the past number of years—

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Mr. Cowan, it's a straightforward question.

What number of years do you think we should amortize a house over in a mortgage period?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

I would say it's probably what it's been more traditionally. A reasonable period of time is 25 to 40 years.

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Did you say 25 to 30 years?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

Ideally, yes—

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Twenty-five to 40 years is way too large of a spread. Can you give us a number, please?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

This is a personal opinion. I'm not an economist. Based on what I've seen, I would say probably 30 years.

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Personally, I'd say 25 years, but maybe I'm a little tighter than you are.

When the Bank of Canada drops its baseline interest rate, it is to stimulate the economy and to stimulate people into houses. Can you tell us if that, in your opinion, has any effect on the price of houses?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

I think we certainly did see this during the pandemic. When interest rates were quite low, there was an opportunity for people to get into a house and their monthly mortgage cost was affordable. That—

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Mr. Cowan, I have limited time, so I'm asking you straightforward questions.

Does dropping interest rates on mortgages inflate the cost of housing?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

In my opinion, it does.

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Do you have any idea how much it inflates the price? If you drop a baseline mortgage from 4%, for instance, to 2%, how much would that inflate, say, a $600,000 house?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

Sir, that's an answer I cannot give you. It's outside of my wheelhouse.

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

Okay, thank you.

One of the issues here is that the government has said it's going to build houses at levels “not seen in generations”. Once you inflate the market for housing, what do you think the obvious result—because of the inputs and labour required to do that and therefore the price you're going to have to sell those houses at—will be on the cost of those houses?

4:50 p.m.

Licensed Insolvency Trustee, Canadian Association of Insolvency and Restructuring Professionals

Wesley Cowan

If the price of housing overall has gone up, then newbuilds will also be at a higher price, as long as the demand is there for them.

4:50 p.m.

Conservative

Greg McLean Conservative Calgary Centre, AB

If we build more houses and it costs more to build those houses, the prices are going to have to go up as well. Would that be correct?