Thank you, Mr. Chair.
Thank you, again, for coming.
Let me begin with a fairly broad question. I think the popular perception, at least, is that any bureaucracy will continue to expand and become less efficient over time. What processes does the department have to make sure you're as efficient as you should be, that you meet your operational goals in the most effective and cost-effective way? Are there things you do in the department—regular reviews, and so on—that help in that regard?