The role of the small craft harbours program in the operational expense is up in your face. I couldn't do it if it weren't for the small craft harbours program. I have a good relationship with my business manager. What we do, basically, is identify an operational problem and discuss it. Again, I'd go with something in this hand and say, okay, this is what we are thinking and this is what we can do in order to facilitate, resolve, or address the issue; what can you do for me? Nine times out of ten, I receive assistance and it works well.
On November 26th, 2007. See this statement in context.