Thank you, Mr. Chair.
I want to pick up on your comment earlier about your harbour authorities. While they were very controversial when they were introduced and there was a lot of opposition, I do agree they have been an excellent management tool for small craft harbours, especially on the east coast.
You commented on a national online licensing system. One of the issues that I constantly hear from fishers is the inability to deal with personnel, one on one, when they have an issue that's confronting them on short notice.
Could you respond to that? That seems extremely frustrating when they're just referred to online. They can go to the local DFO office, and they're told, “We cannot deal with it; you have to go online.” Am I accurate on this?