To either Ms. Blewett or Mr. Stringer, a number of times we've had you before the committee, and we've talked about the disconnect between Ottawa and the regional offices. We've also heard that there's been investment, that we have better technology, and as such, things are getting better.
Tell us about the plan in place to ensure that the priorities on the ground reach the decision-makers in Ottawa, that there isn't a disconnect, that management is doing what they can to be effective and efficient, and that we are not sitting here next year still seeing that we have 16 critical plans not done.