I think what Mr. Spurrell was making reference to is that when the contractor first delivered the equipment, or the first version of the software, we installed it in one of our labs in Halifax-Dartmouth. We determined that there was an echo problem. This was found in our lab.
We went back to the contractor. The contractor then did a software modification to address that situation. We tested it in their lab in Vienna. We tested it in our lab in Canada. We did not install it in any operation until it had been proven both in their lab in Vienna and in Canada, that there was no issue with the echo. Only after the version of software completely passed all of our tests did we go ahead and start the modernization and the consolidation of centres.