No, I was not.
Being close to the program as well, I understood some of the challenges we've had over the years in terms of instituting it. I recognize the infrastructure challenges around the change of model in the program.
In 2013, the third party model changed from a co-funded model to an industry-funded model, and we had some growing pains and transition pains from that, as well as some recruitment and retention issues.
Actually, we welcomed some of the recommendations, and some were the same. We had taken some action. The national verification strategy was something we implemented after 2016. It was intended to be a deep dive into the program, a look not just at the recommendations but at the program as a whole and at how we can more effectively administer it.